Help During Your Stay
Points of Contact During Your Stay
We hope that you are enjoying your stayย The Tranquil Otter. ย Here are your points of contact.
Emergencies (letโs hope rarely needed!)
Fire and Rescue, Police, Ambulanceย โ Call 999 โ Location is The Tranquil Otter, CA5 6HB, (54ยฐ53โ53.05โณN, 3ยฐ 3โ44.13โณW) If lodge is on fire, leave immediately.
Sickness or Accidentย โ Accident & Emergency at Carlisle Infirmary CA2 7HY. Out of hours GP service โ CHOC (CA1 2NS) โ 0300 303 4365 or NHS England 111.
Police (Non-emergency) โ
- Call 101
- Website Report a Non-Emergency Crime/Incident Online – Cumbria Constabulary
- Live Chat on 101 Live Chat – Cumbria Constabulary
Information
For things to do, services, supplies and most other requirements, see MyStayPlanner.
Help
Use the form below to request support.
If you prefer you can also
- call us on 01228 576661, press 2 and leave a voicemail after the tone, or
- email us onย in-stay@thetranquilotter.co.uk.
We are generally available on site Monday – Friday 9 am to 4 pm. and by phone until 5 pm Monday to Friday. At other times please leave a voicemail with contact details and we will aim to respond within 24 hours. Except Sundayโs.
